Last updated: January 2026

 

Rise to Shine Education Foundation (RTSEF) is committed to protecting your privacy and handling your personal information in a transparent, responsible, and secure manner. This Privacy Policy explains how we collect, use, store, and protect personal data obtained through our website and related communications.

By using our website, you agree to the practices described in this policy.

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1. Who We Are

Rise to Shine Education Foundation (RTSEF) is a registered nonprofit organisation in Kenya dedicated to supporting vulnerable children through education, mentorship, and community empowerment programmes.

For any questions regarding this Privacy Policy or how your data is handled, please contact us at:

Email: info@rtsef.org
Phone: +254 703 623843

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2. Information We Collect

We may collect and process the following types of personal information:

• Name and contact details (such as email address and phone number)

• Information provided through contact forms or enquiries

• Donation-related information (excluding full payment card details)

• Communication preferences

• Any information you voluntarily provide when engaging with our programmes, newsletters, or events

We do not knowingly collect personal data from children through this website.

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3. How We Use Your Information

We use personal information for the following purposes:

• To respond to enquiries and communicate with you

• To process and acknowledge donations

• To provide updates on our programmes, impact, and activities

• To improve our website and services

• To comply with legal, regulatory, and reporting requirements

We only use your information for legitimate organisational purposes aligned with our mission.

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4. Donations and Payments

Donations made through our website may be processed by trusted third-party payment providers. RTSEF does not store or process full payment card details.

Third-party payment processors operate under their own privacy and security policies, and we encourage donors to review those policies before making a contribution.

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5. Sharing of Information

RTSEF does not sell, trade, or rent personal information to third parties.

We may share limited personal data only when necessary:

• With trusted service providers who support our operations (such as payment processors or website hosting services)

• When required by law or regulatory authorities

• To protect the rights, safety, or property of RTSEF and its stakeholders

All third parties are required to handle information securely and confidentially.

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6. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorised access, loss, misuse, or disclosure.

While we strive to use commercially acceptable means to safeguard data, no method of transmission over the internet is completely secure.

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7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

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8. Your Rights

Depending on your location, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete data

• Withdraw consent for communications at any time

• Request deletion of your personal information, subject to legal obligations

Requests can be made by contacting us using the details provided above.

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9. Cookies and Website Analytics

Our website may use cookies or similar technologies to enhance user experience and understand website usage. Cookies do not collect personally identifiable information.

You can choose to disable cookies through your browser settings.

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10. External Links

Our website may contain links to external websites. RTSEF is not responsible for the privacy practices or content of third-party sites.

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11. Changes to This Policy

RTSEF may update this Privacy Policy from time to time to reflect changes in legal requirements or organisational practices. Updates will be posted on this page with a revised effective date.

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12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Rise to Shine Education Foundation
Kisumu Buoye, near Vincentian Prayer House, Kenya
Email: info@rtsef.org
Phone: +254 703 623843

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RTSEF is committed to transparency, accountability, and protecting the privacy of all donors, partners, and website visitors.